Legal

Terms of Service

Last updated: January 2024

We aim to keep everything simple, fast, and transparent. By placing an order on our site, you agree to the terms below.

1. What we do

Cars Check — Vehicle History provides a paid service where we look up available information related to a specific vehicle based on the VIN number you provide. You pay once per report, and we deliver the results to your email. No user accounts, no subscriptions — just a simple one-time service.

2. What you agree to

When you submit a VIN and place an order, you confirm that:

3. Payment

Payments are processed securely via Stripe or credit card. We never store or see your card details. Your order begins as soon as the payment is completed.

Note: Online card payments are currently being set up. In the meantime, contact us at [email protected] to place your order and we will arrange payment manually.

4. Refunds

Full refund if no report is available for your VIN

If we cannot retrieve a report for any reason, you get 100% of your money back — no questions asked.

If you entered the wrong VIN

Contact us as soon as possible. If the report has not yet been requested from the dealership, we will refund you in full.

If a valid report is found and delivered

Once your report is successfully delivered to your email, the service is considered completed and the payment is non-refundable.

5. Delivery

We deliver all reports by email to the address you provide at the time of ordering. Most reports are delivered within a few hours of payment, but timing may vary depending on data availability. We guarantee delivery within 24 hours.

In rare cases where we need clarification about your order, we may contact you via the optional phone number you provided.

6. Limitations

We do our best to provide accurate and complete data, but please note:

This service is for informational purposes only.

7. Contact

If you need help with your order, want to request a refund, or have any questions about these terms, contact us at:

[email protected]

We respond promptly.